Roberta Burns Author Profile
Roberta Burns - Build The Dot Com Contributor
Roberta is the Web Store & Services Manager for PeppyWear, a Women’s Clothing and Lingerie e-tailing site.
Quote: When I first moved from store-front customer service to working with the online shop I feared it would mean less interaction with people and might depersonalize my job. Fortunately that hasn’t been the case at all.
If you’re doing business on the web today then you need to like people and embrace the social nature that the web has taken. For me that’s been perfect, but for some it becomes a hurdle. Hopefully I can offer some tips here and there that will be helpful to them.
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